Implementation of Therapeutic Communication Nurse to Patient at the wards of Ernaldi Bahar Hospital in South Sumatra Province

Abstract

Therapeutic communication is an important process in the treatment process for ODGJ, at this time mental illness sufferers are increasing, but there are some obstacles in the implementation of therapeutic communication. This study aims to determine the implementation of therapeutic communication by nurses at Ernaldi Bahar Hospital in South Sumatra Province in 2019. This research was conducted on 9 February-18 July 2019, using descriptive methods. a sample of 40 nurses using a questionnaire. The results obtained by the data that the implementation of therapeutic communication in the good category (62.5%) with details (1) nurses need to prepare themselves before communicating (63%), nurses have made an interaction plan (97%), (3) say hello when starting communication (70%), (4) introducing themselves to patients (67%), (5) asking the patient's condition (70%), (6) asking the patient's name (67%), (7) listening to therapeutic
communication actively and fully attention (67%), (8) summarizing the results of communication (67%), (9) asking the patient's feelings after interacting (67%), (10) making further interaction contracts (60%). Based on the results of the study it can be concluded that the implementation of therapeutic communication by nurses to patients is in the good category, but there needs to be an increase again especially in the final stages of interaction. That is, by contracting further activities so that therapeutic communication can be carried out continuously throughout the patient nurse process while in the hospital. It is recommended to use therapeutic communication in accordance with the stages in order to establish a trusting relationship between nurses and mental patients and facilitate nurses in handling, caring for, and fostering mental patients.